Fewer No-Shows With Text and AI Voice Reminders That Customers Answer
Every no-show is an hour you can't bill. Automated reminders confirm each appointment by text, and by an AI phone call when needed. Customers reschedule themselves, and cancellations get offered to people on your waitlist.
No-shows are lost revenue you've already paid for
A no-show costs the slot, the staff time you scheduled for it, and often a customer you'd have kept with a simple reminder. Manual reminder calls are a chore that gets skipped on busy days, which are exactly the days it matters.
Automated reminders go out every time, at the right time, and let customers deal with conflicts before the slot is wasted.
How it works
- 01
Appointment is booked
Pulled from your calendar or booking system automatically. Nobody has to enter it twice.
- 02
Reminders go out
A confirmation text when booked, a reminder the day before, and a short heads-up the morning of. You choose the timing.
- 03
Customers reply to confirm or reschedule
"C" to confirm, or a link to pick a new time. Unconfirmed high-value appointments can get a friendly AI confirmation call.
- 04
Gaps get filled
When someone cancels, the slot is offered to your waitlist by text, first come first served.
What's included
- Booking confirmation, day-before, and same-day reminder texts
- Two-way confirm, cancel, and reschedule by text
- Optional AI voice confirmation calls for unconfirmed appointments
- Waitlist auto-fill for cancellations
- Daily confirmed vs. unconfirmed list for your front desk
- Post-visit thank-you that hands off to review automation
Local to Denver and Boulder
In-person setup and training across Denver, Boulder, Broomfield, Longmont, Louisville, and the Front Range, or fully remote anywhere in the US.
Launch timeline
Typically live in 1–2 weeks depending on your booking system.
Built on proven platforms
- Make automations
- Twilio SMS
- Retell AI voice (optional)
- Your booking or calendar system
- Managed:
- we host, monitor, and maintain everything for one monthly fee, with platform costs included.
- Own it:
- we build in accounts in your business's name and hand you the keys.
Either way, your phone number and customer data stay yours.
Popular with
Set up for the way your industry handles calls, customers, and jobs.
Frequently asked questions
My booking software already sends reminders. Why add this?
Built-in reminders are usually one-way emails or texts nobody replies to. We add two-way confirmation, reschedule links, AI calls for people who don't reply, and waitlist refills, which is where most no-show reduction comes from. If your built-in reminders already work well, we'll tell you.
Which booking systems does it work with?
Google Calendar, Outlook, Calendly, Acuity, Square Appointments, Vagaro, Boulevard, Mindbody, Jobber, Housecall Pro, and most dental and medical practice software that supports exports or an API. We confirm compatibility on the first call.
Can it handle healthcare appointments?
Yes, with care. For medical and dental offices we keep reminder content minimal (name, date, time, location), never include clinical details, and use vendor plans that support HIPAA requirements where needed.
Will reminders annoy my customers?
Not when they're timed well and brief. Customers generally appreciate reminders, and every message includes an easy opt-out. You approve every word before launch.
Works well with
Ready to set up Appointment Reminders?
Book a free 30-minute call. We'll look at how your business handles this today and tell you honestly whether automation will pay for itself. Based in Denver–Boulder, and happy to meet in person.